If you are a first time client with Bifrost Farms, we highly recommend that you read this page in its entirety. It is an excellent overview of our policies, prices and guidelines for leaving your dog in our care for a sleepover.
Then, use the Client Portal button to create a new account, which we will approve. At that point, you are free to make your reservations online. Even if you are a longtime client of Bifrost Farms, but have not made a reservation since our change to the new system, please use the Client Portal button to enter our new system to complete setup of your new account.
If, for any reason, you have trouble with our new system or have questions, please don’t hesitate to call us at 715-308-6109.
We provide boarding, canine massage, nutritional counseling, healing Reiki sessions for your dog, and with prior arrangement, can help you with training your canine companion. We consider ourselves a Whole Dog facility in that we believe that your furry friends are not a possession or an accessory. They are a member of your family and thus owed the same consideration and respect as you, our client.
Owner, Meg Wittenmyer, has studied and been certified in Canine Massage Therapy, Canine Acupressure, Canine Nutrition and Reiki II healing. With over fifteen years experience as a board member on dog rescues, she is now a co-founder of The Dane Farm, a Great Dane Sanctuary located in Siren, WI.
Boarding at Bifröst Farms is not just a place for your dog to eat and sleep while you’re gone. We play, feed, medicate, cuddle and tend to your pet in whatever way is discussed and agreed upon when you make boarding arrangements. There is no extra charge. You are paying us to take care of your beloved furry family member and that’s what we do.
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Bifröst Farms also subscribes to the vaccination protocol as prescribed by Dr. Jean Dodds of Hemopet (thank you Creek Side Kennel for putting this together), and many other veterinarians across the country. We believe that our dogs get all the immunity and antibodies they need from vaccinations given early in life and a strong, healthy immune system resulting from an appropriate diet and environment. That is why, aside from the rabies vaccine, which is required by law, we respect your veterinarian’s vaccine protocol and accept titer results in lieu of vaccination records. Please have a copy of your pet’s vaccination records ready to upload when making your first reservation.
We do expect your dog to be in good health at the time they are dropped off for boarding with us. As a rule, we do not accept females in estrus or un-neutered males, as it is simply too disruptive to the kennel environment and we currently do not have a totally separate area to prevent over-exciting the rest of our boarders. If there are any fleas or ticks on your dog when they come to stay with us, Bifröst Farms will shampoo them with our gentle flea and tick shampoo and you will be billed an additional $50. We pride ourselves in keeping a clean and pest-free kennel.
We would love to have your dog stay with us for their sleepover while you are away. If you have any questions, please do not hesitate to call Meg. 715-308-6109
Although we are dog lovers and feel blessed to have the opportunity to take care of your precious family companion while you are away, we also offer a professional service which we run as a business. The rules we create and provide for Bifröst Farms are made to keep your pet safe, happy, give us the time necessary to give them the care they deserve and maintain our business facility at the high level of standards our clients expect.
To this end, we strictly enforce a cancellation policy, as follows.
We require 24 hours notice of cancellation. Any reservation cancelled with less than 24 hours notice will be charged a $25 cancellation fee. Any HOLIDAY or SUMMER (May 25 to September 5/November 15 to January 3) reservation will require 3 days notice of cancellation to avoid incurring a fee. Holiday or summer reservations which are canceled with less than 3 days notice are charged one half of the regular fee for the time reserved. If you return early and wish to pick up your pet before his/her reserved pick-up date, you are responsible for the full amount of the reservation. As summer vacations and winter holidays are peak boarding season, our facility will often be full, requiring us to turn away potential clients. When you cancel at the last minute, we are left with an empty kennel and someone else has had to take their dog elsewhere. We know you, our client, understand this.
Please do not ask us to make an exception, as refusal can often lead to hurt feelings, which we do not wish to create.
We love raw diets.
We believe they are the most natural way for a dog to eat. The kennel has a separate freezer and refrigerator for your raw food and our staff is experienced in this model of food preparation.
Our roomy indoor kennels are air conditioned in the summer and have radiant floor heating in the winter to ensure a comfortable stay year round. We have extra-large kennel runs for giant breed or multi-dog household boarders. All of our kennels are furnished with a comfy, raised dog bed so that laying on the floor is a choice, not a requirement.
And finally, Bifröst Farms uses a proven cleaning formula specifically for vets and kennels that disinfect with natural antimicrobial ingredients without exposing your dog to harsh chemicals they should not be coming within contact. We also use air purifier machines with UV filter to destroy germs and bacteria.
If your dog plays well with others, they will be included in safe group play in our large, fenced yard on a daily basis. Otherwise, we will play or cuddle with them outside, away from other dogs. No matter what your dog’s temperament, health or age, he or she will be given the opportunity for exercise, play and cuddle time with the staff.
We reserve the right to refuse boarding to any dog we feel is not an appropriate candidate for our kennel.